Where to Get Help
Frequently Asked Questions
Q: Who can submit a project request on this site?
A: Anyone with a covid-19 related project that requires volunteers is welcome to submit a project.
Q: How do I submit a project?
A: Submit a project with the Project Request Form. Please pay particular attention to how to enter your project needs via tags.
Q: Who can participate on this site?
A: Developers, engineers, scientists, product managers and any other individuals or teams that have time and are willing to contribute to Covid-19 related projects. Anyone over 13 years old can participate but due to our affiliation with MGHPCC and MOC, we are focusing our outreach on college students and professionals.
Q: How do I sign up to help?
A: Create an account either here or by clicking on a social media icon at the bottom of this page. Indicate your interests/skills in your profile by selecting tags and these will be used to find projects for you.
Q: What are tags and how are they used?
A: Here is a short demonstration of how we use tags to match volunteers to projects.
Q: Is there a way to request new tags if the subject matter does not relate to any of the existing tags?
A: Yes, please send requests for new tags by submitting a guest ticket below.
Q: Is there somewhere online where I can talk to other people also working on Covid-19 projects?
A: We have set up a ComputingAgainstCovid19 Discussion Zone
Q: Where can I request cloud resources to get my project done?
A: We are collecting information about cloud resources being made available for Covid-19 response companion discussion zone on Ask.CI.
Q: Where can I request HPC resources to get my project done?
A: We are collecting information about HPC resources being made available for Covid-19 response at our companion discussion zone on Ask.CI.
Q: I would like to report a bug or request a feature on this site. How do I do that?
A: Submit feature requests, bug reports or any other feedback by submitting this form and we will try to get back to you within one business day.
Still Have Questions?
If you do not see the answer to your question above, please send your question to our help desk by submitting this form and we will do our best to respond within 1 business day.